Returns

- You have 14 days from the date you receive your order to return it for a refund. 

- Returning your order within 16 to 30 days? A gift voucher will be issued instead. 

- It can take up to 14 days for your order to reach the warehouse and be processed 

- Refunds can take up to 3 to 5 working days to show on your account. 

If you aren’t satisfied with the size or quality of the items you receive, you may initiate a Return Request within 30 days from the date of the item’s arrival. All return requests are subject to evaluation and our friendly Customer Service will be glad to guide you through it.

Note:

✔ Items should be unworn, unwashed, undamaged, unaltered, in new saleable condition to be eligible for returns/exchanges.

✔ Custom products are not eligible for a refund or exchange UNLESS faulty/defective

✔ Organic food based products are not eligible for an exchange or refund

✔ We don’t offer Free Return Shipping nor do we provide refunds for any fees that may result from shipping a Return.

To ensure that your Return is valid and eligible for a refund:

✔  Always process a return in accordance with our Return procedure

✔ Be sure to provide the tracking number as soon as you ship your return

✔  Please take time to read through our Refund Policy below, for more information on how much you may expect to receive for a return.